Last Updated: September 1, 2026
Mozarex ("we," "our," or "us") is committed to protecting your privacy and providing transparent information regarding our products and applications, including AivekAI (the "App" or "Service"). This policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services.
We may collect personally identifiable information and wellness characteristics, such as your name, email address, age, gender, height, weight, and primary health goals when you register for an account, complete onboarding, or update your profile. This information is used to estimate your daily calorie budgets, target macronutrients, and customize your coaching recommendations.
We may request access to certain features from your mobile device, including:
You can change our access or permissions at any time in your device's settings.
We collect data regarding your usage of the App, such as food logs, recipes, exercise logs, daily water consumption, weight entries, community posts, likes, and chat messages with your AI coach. This data is stored to track your progress and provide the core functionality of the App.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
We may share information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and AI processing. We only share personal data with third parties that provide equivalent or equal protection. Specifically, we use:
AivekAI integrates with OpenAI's API to analyze your food descriptions, scan meal photos, estimate nutrition values, and generate personalized coaching feedback. We obtain your explicit consent before transmitting any data to OpenAI. If consent is granted, the following details may be securely sent to OpenAI (api.openai.com):
OpenAI processes this data strictly for generating your real-time responses and does not use API inputs to train OpenAI models. You can toggle or revoke your consent at any time in the app settings.
We use Supabase for secure cloud backend services, including:
We use Kochava for app analytics and measurement to understand user signups, onboarding completions, and feature engagement. Kochava collects anonymized device identifiers and app events in compliance with privacy guidelines.
AivekAI uses artificial intelligence and other automated technologies to analyse information provided by users, including food images, text and other inputs, and to generate estimates and information relating to food, calories, macronutrients and nutrition.
AI-generated results may not always be accurate, complete or reliable.
Results provided by AivekAI are estimates and may vary depending on factors including image quality, portion size, ingredients, preparation methods, recipes, brands and the information provided by the user.
For example, AivekAI may incorrectly identify a food item, estimate its portion size, or calculate its calorie, protein, carbohydrate, fat or other nutritional content.
You should review AI-generated results before relying on them and, where appropriate, correct or adjust the information using the features available within AivekAI.
AivekAI does not guarantee the accuracy, completeness or reliability of any AI-generated analysis, calorie estimate, nutritional information or recommendation.
Information provided by AivekAI is intended for general informational and personal tracking purposes only.
AivekAI does not provide medical, nutritional, dietary or other professional healthcare advice and is not a substitute for advice from a qualified healthcare professional.
You should not rely solely on AivekAI when making decisions concerning your health, medical treatment, dietary requirements or other matters where inaccurate information could result in harm.
If you have a medical condition, specific dietary requirement, allergy, eating-related concern, or other health concern, you should seek advice from an appropriately qualified healthcare professional.
AivekAI should not be used to determine whether food is safe to consume where allergies, intolerances or other medical dietary restrictions are involved.
AI analysis may fail to identify ingredients, allergens, preparation methods or cross-contamination.
Users should rely on verified ingredient and allergen information and appropriate professional advice where necessary.
Calorie and macronutrient values generated by AivekAI are estimates.
Actual nutritional values can differ materially from AivekAI's estimates due to portion sizes, ingredients, brands, cooking methods and other factors that may not be visible or known to the AI system.
AivekAI does not guarantee that calorie or nutritional information generated through the Service matches the actual nutritional content of a meal or food product.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware that any data has been collected from children under age 13, please contact us using the contact information provided below.
You can request deletion of your AivekAI account and associated personal data at any time.
To request deletion of your account and associated data, visit: https://mozarex.com/data-deletion.html
Follow the instructions on that page to submit your deletion request.
You may also request deletion from within the AivekAI app by going to:
Profile → Delete Account
Once we receive and verify your request, we will delete your account and associated personal data, except where we are required to retain certain information for legal, security, fraud-prevention, or other legitimate purposes. Any data that must be retained will be handled in accordance with our applicable legal obligations and our data-retention practices.
We may update this Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Policy on this page.
If you have questions or comments about this Privacy Policy & Terms, please contact us at:
Email: [email protected]